Contact
The fastest route is a photo. Text a picture of the window or door to 0274 284 770 and our technician can usually identify the fault straight away.
Tell us what the window or door is doing and roughly where you are. We'll come back with honest advice and a no-obligation estimate.
One shot of the whole window or door, and one close up of the broken part or where it's catching. That's usually enough to price it.
What happens next
Photo by text, or the form with a description of the problem.
Advice on what's wrong and a free, no-obligation estimate.
Book it in if you're happy. There's no pressure either way.
Before you get in touch
A window and door repair estimate is only as accurate as the information behind it, so the more you can tell us up front, the closer the number will be to the final invoice. Most jobs can be priced without anyone visiting.
We cover Whangaparāoa and the wider Hibiscus Coast, Rodney, and the North Shore, and travel further into Auckland for larger jobs and installations. If you're not sure whether you're inside the area, ask — we'd rather tell you straight away than have you wait on a reply that never suits.
Parts for older aluminium joinery are frequently discontinued, so where a handle, stay or roller is no longer made we source the nearest current equivalent and confirm it with you before ordering. That step is included in the estimate rather than added afterwards, which is why some replies take a day or two rather than an hour.
Everything is quoted before work starts. If we open something up and find the damage is worse than the photo showed — rot behind a jamb is the usual culprit — we stop and talk to you rather than carry on and add it to the bill.
Is the estimate really free?
Yes. There's no call-out charge to get a price, and no obligation to book.
How fast will I hear back?
Same day where we can, next working day at the latest.
Do you do one small repair?
Yes. Single handles and stays are a normal day's work here.