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Reviews

Window and door repair reviews from Whangaparāoa homeowners

Every review below is a real, verified job — published by NoCowboys, not written by us.

Verified feedback

What the window and door repair reviews keep saying

These reviews come straight from NoCowboys, where the customer rates the job after it's finished and the tradesperson can't edit what's written. The same things come up again and again: the fault was identified correctly, the price was what was agreed, and the place was left tidy.

If you'd like to speak to a past customer directly, ask when you get your estimate — Graham is happy to put you in touch.

5.0 from 25 verified reviews
NoCowboys

Came on time, replaced window hardware, very tidy tradesman in his work with a professional manner. This is the 2nd job he has done for us and we will certainly use him again.

Christopher Alan 24th Jun
NoCowboys

Graham quoted me to replace old tired shrinking rubberbeading around my 1970’s joinery. From start to finish he and his daughter did a fantastic job and replaced seals, handle's and window stays.
They were both extremely efficient, prompt and cheerful while working and have done a fantastic job for me. I would highly recommend this business.

Dianne 6th Aug, 2025
NoCowboys

Graham arrived within a minute of when he said he would be here to quote! He provided a detailed 'estimate' of the cost as a quote would have been difficult without damaging the area surrounding the area of rot to be repaired, to determine its extent. He arrived on the job when he said he would and completed the work in less time and cost than estimated. I am delighted to have employed a tradesman who did better than expected. The job was done really well and at less cost than expected, from a Tradie who arrived exactly when expected!

Rod 11th Apr, 2025
NoCowboys

Excellent service. Great communication, on time and repairs professionally completed and a fair price. Graham took the time to explain everything clearly. I was genuinely impressed.

Mark 7th Nov, 2024
NoCowboys

I would absolutely recommend Window, Door Repairs & Installation Ltd. Graham was fantastic and explained everything to me throughout the process. He detailed why certain parts of my widow seals and stays needed replacing, and why others didn't. Through explaining and educating me, I didn't feel like I was being taken for "a ride", which can sometimes happen when you know nothing about the industry or job that is being done. Extra bonus that the wind is no longer whistling through my windows!

Brooke 19th Jul, 2024
NoCowboys

I have no hesitation in recommending Window, Door Repairs & Installation Ltd to anyone. Graham installed a new entrance door for us and has carried out some repairs. His communication is quick and professional and his knowledge and workmanship is excellent. It was a pleasure dealing with him and we will definitely use him again.

Charles 11th Jul, 2024
NoCowboys

I found Graham to be the epitome of a superior tradesman. All communication was timely and professional, he clarified my exact needs and then explained to me the differences between certain products and which would be best.
I was very pleased with his quote, which was adhered to, and the work was completed when he said he would.
A very friendly and skilled professional, highly recommended by me.
What was most appreciated was the check-in email I received 3 days or so later, just making sure I was pleased with everything.

Carmen 8th Jul, 2024
NoCowboys

We needed a new door and multiple aluminium joinery repairs, Graham quoted and explained in detail what needed to be done. The work was completed in a timely manner was of an excellent standard, we will happily use Graham again and recommend him to anyone.

Penny 8th Jul, 2024
NoCowboys

Graham and Ian have done multiple jobs for me, and it was always a pleasure to have them as honest, polite and communicative people who take any job - big or small - responsibly. I will certainly engage Graham's company in future.

Olga 6th Jul, 2024
NoCowboys

Graham was amazing. Great communication and reliably undertook the work needed doing whilst I was away from my home. I definitely would recommend him to others.

Melanie 6th Jul, 2024
NoCowboys

I recently hired Window Door Repairs Installation Ltd for a project and was thoroughly impressed with their service. From the start, their responsiveness was outstanding; they promptly addressed all my inquiries and provided clear, detailed information. The quality of their work was exceptional, showcasing their expertise and attention to detail. Communication throughout the process was seamless, making it easy to coordinate and stay informed. Additionally, their services were cost-effective, offering great value without compromising on quality. I highly recommend Window Door Repairs Installation Ltd for anyone seeking reliable and professional contractor services.

Jet 5th Jul, 2024
NoCowboys

Graham repaired two of my old 1950's window back to their original state. He did a wonderful job, within the quoted price and was very easy to communicate with. I would highly recommend him. If you have old swollen wooden doors or windows Graham is fantastic. I will definitely use him again.

Nicole 5th Jul, 2024
NoCowboys

work was done promptly and to a high standard. Very good communication also by text and emails. I was very happy with the completed work and was quoted a lot less than other companies.

Lisa 7th Nov, 2023
NoCowboys

Graham knew exatly what hinges our bi-fold door need it to be order. He explained that due to the salty air over time the hinges had rust and the door drop slighly.
I paid the deposit from his invoice, so he could order the parts and three weeks later he was back installing the new one. It is all working well, no more catching the botom rail everytime I open the door. Graham and his team did an excelent job at our place. I wish I did it sooner.

Caroline 15th Jun, 2023
NoCowboys

A very good company to assign a job.

So-Young 14th Sep, 2022
NoCowboys

I will be sorry to myself if I don't fully recommend this guy for his job done. Absolutely as your expectations.

Irwin 7th Sep, 2022
NoCowboys

Very happy with the work that Graham and his team undertook.
The quality of the work was faultless.
Graham's communication was very good - very easy to deal with fast and efficient to quote. Thanks Graham.

Mark 4th Sep, 2022
NoCowboys

Had some joinery work completed personally and they did an awesome job, very qualified.
I also use Top2Bottom at my work for customers who are requiring building work. Would recommend...

Teri 30th Aug, 2022
NoCowboys

Graham removed a large Double glazed window unit and replaced it with a Bi-fold door, his workmanship and communication were excellent. He then built the window unit into our garage in lieu of the Garage door. The process was seamless and he kept the communication going. We now have two quality finishes that we are extremely happy with.

Simon 30th Aug, 2022
NoCowboys

We have recently brought a 1950s crooked little house and required a new bedroom door. After purchasing the door, Graham came to fit. As mentioned we have a crooked house and it wasn't just a 5min job. Graham took time and care to ensure the door fitted in frame correctly, including shaving the door to go over new carpet.
Graham is a great communicator and arrived on time. Would certainly recommend.

Julie 30th Aug, 2022
NoCowboys

As an Aluminium joinery company, we call on Graham to help us out with certain installs and repairs. He does a great job and is very reliable. Wouldn't hesitate to recommend him.

Corinne 29th Aug, 2022
NoCowboys

Graham turned up on time for the quote, and booked in the job at his earliest convenience and was professional and did not exceed his quote. I highly recommend Graham to anyone needing windows and door improvements!

Lynne 29th Aug, 2022
NoCowboys

Graham, fitted window stays to five of our windows.
They were pleasant, prompt, tidy, efficient and i thought reasonably priced.
I would not hesitate to use Graham from Window, door repairs and installations again.

Carole 28th Aug, 2022
NoCowboys

Pleasant and efficient service provided by Graham to fit window stays to ensure we met Building Code requirements.

Carol 28th Aug, 2022
NoCowboys

I have used Grahams services Twice in the past few years. My 1980s aluminium joinery needed some major TLC and Grahams knowledge was invaluable. Jobs I thought needed doing were not actually the problem at all and Grahams eye could see the real problem. I have no hesitation in recommending “Window, Door repair and Installation LTd” to anyone. Graham and team are Punctual, have great workmanship and extremely affordable.

Ian 24th Aug, 2022

Reviews are sourced from our verified NoCowboys profile, where ratings are left by customers after the job and can't be edited by the tradesperson. Had work done by us? Leaving a review there helps other homeowners choose with confidence.

Why these are worth reading

Anyone can put a testimonial on their own website. Nothing stops a business writing its own, trimming the awkward half of a sentence, or quietly removing the ones that went badly. That is the reason the ratings on this page are pulled from a third party rather than typed in by us.

NoCowboys verifies that a job took place before a rating is published, the customer scores the work after it is finished, and the tradesperson cannot edit a word of what is written. The score you see is the average of every rating left, not a selection.

Read enough window and door repair reviews and the useful signal is repetition rather than enthusiasm. The same three things come up here across jobs years apart: the fault was diagnosed correctly the first time, the final price matched the estimate, and the house was left clean. Those are the things that go wrong on a bad job.

What we would encourage you to look for is the awkward jobs — the crooked 1950s house, the discontinued handle, the rot found behind a jamb once the work started. How a tradesperson handles the job that turns out harder than expected tells you considerably more than a straightforward one going smoothly.

How the rating works

Each review scores four things separately: communication, quality, reliability and value. The star rating is the average across all four, which is why a job can show 4.9 rather than a flat 5.

Ratings stay published permanently. Nothing on this page has been chosen, reordered or filtered by us — the newest sit at the top.

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